FAQ

To register for a ShopGeremia account visit the Account page. If you experience any issues, contact us at orders@shopgeremia.com.

You may return items for an exchange or refund within 30 days of purchase. If we have not been contacted by email within 30 days of your purchase, we can’t offer you a refund or exchange.

For returns, your item must be unused, in new condition and the original packaging. To see our full return instructions, visit our store policies page.

To read our entire list privacy policies, please visit our Privacy Policy page.

At this time, we do not offer shipping to Canada, Puerto Rico, US Virgin Islands, or Alaska online. For shipments to these locations, please contact us.

We ship all of our shipments for either USPS First-Class or UPS Ground. We only process and ship our packages during business days (M-F).

Typically, our shipments take 1-3 business days to arrive.

You can track your packages via your confirmation order emails or directly via your Account page.

We accept all major credit-cards (Visa, MasterCard, Amex, Etc.) and PayPal payments. We do not accept checks or cash payments.